Refund policy
When shopping online, please be conscious of your consumption. Processing returns has an environmental impact, and we consider free returns to be an unsustainable cost. Hence, a fee will be added when returning products bought on our website. If you are unsure about the size or color, contact us at info@swedishstockings.com.
You can return unused items in original packaging within 30 days. Tights, knee-highs and socks can't be returned if tried on for hygiene reasons. Opaque bodys, tops and leggings can be returned if unworn and in saleable condition.
Submit your return here.
- Sweden/EU: We provide a shipping label; shipping cost is deducted from your refund (39 SEK in Sweden, €6 in EU).
- US, Canada, Norway, Switzerland, UK: We provide a shipping label and commercial invoice; shipping cost (€10) is deducted from your refund.
- All other countries: Arrange your own label and send to the address below. Duties must be paid before shipping, or the return will not be accepted.
Swedish Stockings ATT: Returns
Orrtorp
731 98 Köping
Sweden
Returns must go to our warehouse for a refund to be issued. Once received, your return is processed and inspected before approval, which can take up to 5 business days. Please allow up to 2 weeks after approval for the refund to appear on your statement.
Swedish Stockings is not responsible for items lost in transit. Please keep your shipping receipt in case this happens.
Once your return has been received at our warehouse, it is processed and inspected before we proceed in approving it. This process might take up to 5 business days. Please also allow up to 2 weeks after we approve your return for the refund to appear on your statement.
Kindly observe that Swedish Stockings is not responsible for any items lost during the return shipping process, please save the receipt of the shipment in case your parcel is lost.